FAQs

It’s as easy as starting with the city where you want to live or currently live! Just select your city and you’ll see all available communities that MAA has to offer in the area. Next, you will be able to choose from the map or click on a community link.

Good news, yes! You just need to start your search with a city first, and then find the area or neighborhood you want on the map.

MAA has communities in a large number of cities and states. For a full list of communities, click here

When you’re ready to apply, click on the Apply Now button to begin the application process. Follow the instructions to fill out the application and hit submit when you’re ready. You can also return to your application by clicking on the Resident Login button if you don’t complete your application on your first attempt.

MAA has units that range from studios to townhomes to high rises. Take a look at the communities you're interested in on our site to find available units.

Use our comparison tool to take a side by side look at communities you’re interested in. Look for the comparison link on community pages to add the ones you’re interested in.  Property Comparison

MAA has added virtual tours and self-guided tours in addition to in person with a leasing agent in order to ensure that you feel comfortable as you tour our communities. You can choose the way you want to tour each community by making a choice on the “Tour Your Way” page.

Yes, we do offer virtual tours through maac.com. Click on the “Tour Your Way” button on the community page and follow the instructions to request a virtual tour.

Yes, although we recommend calling first to make sure an agent is there to meet you. You can find contact information for each property on our website.

Once you’ve chosen a community, click on the “Tour Your Way” button to request a tour. You can set up a time to talk with an agent or ask for additional information to be emailed or sent via text message.

Once you choose your apartment, click on the Apply Now button next to the unit you’d like to apply for to begin the application process. Then you just need to follow the instructions to submit your secured application online.

Please contact the MAA community you’ve chosen to get more information as security deposits vary by community.

Lease terms are generally 12 months, but each community has their own lease terms. Please contact the community you’re interested in for more information.

Yes! Simply click on the Apply Now button on the community page you’re interested in and then it’s as easy as following the instructions.

In general, you should hear from a leasing agent within 48 hours, but please note, processing times can be different from community to community.

No problem. If you need more information before submitting an application, you can email us your questions, give us a call or stop by one of our communities. Our pricing does change based on availability and submitting your application locks in the rate you see online.

Please contact the community you’re interested in for more details on renter’s insurance.

MAA does offer furnished corporate apartments.  Click here to learn more about our corporate housing: https://www.maac.com/corporate-apartments/

We have great amenities! MAA communities have a wide range of amenities, from swimming pools to pet wash stations to playgrounds to fitness centers. For a full list of amenities, please take a look at the community’s page on http://www.maac.com/

We know how important health and wellness is to our residents and, while most communities do have fitness centers, some do not. Please refer to the property page you’re looking at for a list of available amenities, or contact the property directly.

Some of our communities have storage units available. Please refer to the community page on this site for more information or contact the community you’re interested in for more information.

Depending on the community, there may be either a laundry center OR in-unit washer and dryer. Please contact the community you’re interested in for more information.

Some MAA communities have covered parking. Please refer to the community page for a full list of amenities or, contact the community directly for more information.

Yes, some communities feature smart technology to assist residents with things like unlocking a door via our mobile app, turning on and off lights, and adjusting the temperature in your home.  Learn more by visiting: https://www.maac.com/about-us/smart-homes/

Most of our communities are pet friendly and offer an array of amenities catered to pets, like pet washing stations and Bark Parks. Check out community pages for pet policies or learn more by visiting: https://www.maac.com/about-us/pet-policies/ or by visiting the community you’ve selected. 

Some of our communities have dog wash stations, while others feature Bark Parks and other dog walking amenities. Please refer to the community page you’re interested in for a full list of pet amenities.

Depending on the community, there may be an additional deposit required. Please either contact the community directly or check out the community page on our site. You can find this information under Leasing Info on the Available Apartments page

MAA is committed to the vision of sustainability and have established practices in the areas of environmental stewardship, social responsibility as part of that commitment.  You can learn more by visiting: https://www.maac.com/about-us/sustainability/

Many of our communities have on site recycling. Please refer to the community page that you’re interested in for a full list of amenities or contact the community directly for more information.

MAA is dedicated to the more efficient use of our natural resources. We employ smart irrigation practices in many at most of our communities. These include implementing weather-based control systems, low-flow irrigation devices and the use of reclaimed and well water. We also use drought-tolerant plant material in our landscaping that requires less water and incorporate hardscaping to reduce turf area. Our highest irrigation use properties undergo annual efficiency audits. Since 2012, we have saved almost 100 million gallons in our landscaping program as a result of our conservation efforts. Many of our communities install low-flow plumbing fixtures in our kitchens and baths and we monitor community water use throughout the year to spot opportunities for improvement.

MAA has established partnerships to recycle discarded carpeting as we update properties. We continue to look for opportunities to expand our efforts in this area including donating used appliances and model furniture to our corporate charity The Open Arms Foundation. In 2019, the sale from these donations topped $35,000 will all proceeds benefitting the Open Arms program.

Yes – by going to the Resident Login in the main navigation bar of the site. Residents can log in to pay rent plus request services and get community updates.

Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community.

Yes, via the Resident Login on the MAA site. Once a resident logs in, they have the ability to make service requests or send other communication to their community managers. This varies from community to community and new features are being planned for the future.

The Open Arms Foundation is the corporate charity of MAA and the heart of our company. Its mission is to provide a home away from home for people who must travel for medical treatment.  For more information, please visit: https://www.maac.com/about-us/open-arms-foundation/